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WILDFIRE DATA RECOVERY

Apple MAC Data Recovery Services

(apple Apple iMac and MacBook models accepted)

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Welcome to our Apple iMac Data Recovery Services in Brisbane, Australia!

Wildfire Data Recovery is a highly-rated and leading data recovery service provider in Brisbane, we understand the importance of your data and the critical role it plays in both personal and professional aspects of your life. iMacs are renowned for their reliability and performance, but like any digital device, they are not immune to data loss. Whether you own an iMac, iMac Pro, MacBook Pro, Mac Studio or a MacBook Air from the renowned Apple Mac series, including iMac Pro, iMac 27-inch, iMac 24-inch, or any other model, our dedicated team of experts is here to assist you in recovering your precious data.

Wildfire Data Recovery is an authorised Apple Data Recovery Partner

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success rate of recovery 97%

(average score from 2,641 Apple recoveries)

  • FREE Data Recovery Consultation - we provide consultation services to assess the feasibility of data recovery and offer transparent pricing estimates inc. chances of success.

  • No Data, No Charge Policy - we provide a "no data, no charge" policy, ensuring customers only pay if their data is successfully recovered.

  • Data Security and Confidentiality - we prioritize data security and maintain strict confidentiality throughout the recovery process.

  • Post-Recovery Support - we offer post-recovery assistance to help customers transfer and restore their recovered data.

  • Emergency Data Recovery: We offer 24/7 emergency data recovery services for critical situations requiring immediate attention.

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FREE DIAGNOSIS

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$0 UP-FRONT FEES

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24/7 CLIENT CARE

Our transparent service means you only pay if we can recover your data.

When you choose Wildfire Data Recovery, you gain access to a team that cares about your data as much as you do. We provide transparent communication, offering regular updates on the recovery progress of your Apple MAC device. Our goal is to get you back up and running with minimal downtime, so you can resume your personal or business activities without delay. If you're facing a data loss situation, don't panic. Contact us now for a free consultation and let our experts handle the recovery process with precision and expertise. Your data is valuable, and we are here to help you retrieve it safely and efficiently.

Call now for a free quote

OUR PROFESSIONAL APPLE DATA RECOVERY SERVICES

Data loss can occur due to various reasons, such as accidental deletion, hardware malfunctions, software corruption, virus attacks, or even natural disasters (especially flooding like we had in NSW and QLD and even fires). Losing your important files, documents, photos, or any other crucial data can be a distressing experience. That's where Wildfire Data Recovery services come into play.

Wildfire Data Recovery is a reliable data recovery service provider that has been catering to the data recovery needs of the greater Brisbane region and other parts of Australia for Apple computers for over five years. Our skilled professionals possess extensive expertise in iMac data recovery, and they understand the unique file systems and architectures specific to Apple devices. With the help of state-of-the-art equipment and advanced techniques, we can successfully recover data from various instances, including failed hard drives, corrupted software, damaged storage media, or accidental formatting.

QUICK SUMMARY - WHAT IS APPLE DRIVE DATA RECOVERY?

Apple Mac data recovery refers to the process of retrieving lost, deleted, or inaccessible data from Apple Mac computers, including MacBook, iMac, Mac mini, and Mac Pro. Data loss can occur for various reasons, such as accidental deletion, disk formatting, hardware failures, software issues, or other unforeseen circumstances. Data recovery aims to recover files and information that might otherwise be lost permanently. Apple Mac data recovery typically involves using specialized software or services that can scan the storage device for recoverable data and then attempt to restore it. It's important to note that the success of data recovery depends on various factors, including the cause of data loss, the extent of damage to the storage device, and how soon the recovery process is initiated. In some cases, it may be necessary to consult professional data recovery services to maximize the chances of successful recovery.

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COMMON SCENARIOS THAT REQUIRE APPLE MAC DATA RECOVERY:

  1. Accidental Deletion: When important files are mistakenly deleted and then need to be recovered.

  2. Hard Drive Failure: If the Mac's hard drive or SSD fails, data recovery can help retrieve information from the damaged storage device.

  3. Disk Formatting: Sometimes, users format their Mac's storage device without proper backup, and data recovery can attempt to restore the lost data.

  4. File System Corruption: Corruption in the Mac's file system can lead to data inaccessibility, and data recovery may help in retrieving the data.

  5. Lost or Deleted Partitions: If a partition is accidentally deleted or becomes inaccessible, data recovery can potentially recover the partition and its contents.

  6. Water or Physical Damage: Physical damage to the Mac's storage device due to accidents like water spills can lead to data loss, and data recovery can be used to recover data from such damaged drives.

NOTE: It's important to note that the success of data recovery depends on various factors, including the cause of data loss, the extent of damage to the storage device, and how soon the recovery process is initiated. In some cases, it may be necessary to consult professional data recovery services to maximize the chances of successful recovery.

YOUR DATA AND SECURITY

At our data recovery centre, we prioritize the confidentiality and security of your data. We employ stringent data privacy protocols and ensure a safe and secure environment for the recovery process. We believe in transparent communication and keep you informed throughout the recovery process, providing detailed updates on the status of your data retrieval.

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Whether you're an individual user or a business owner relying on your iMac or MacBook for critical operations, we tailor our services to meet your specific needs. Our goal is to provide you with a seamless data recovery experience and restore your lost data in the quickest and most efficient manner possible.

OUR APPLE DATA RECOVERY SERVICES

Wildfire Data Recovery engineers, in full PPE, working in our Brisbane clean-room.

WE RECOVER DATA FROM ALL THE BELOW APPLE COMPUTER MODELS

"We can get your files back no matter what the reason for data loss! Our expert data recovery technicians have recovered thousands of NAS models from small business and private clients."
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Wildfire Data Recovery has proven its ability to recover data from iMacs, MacBook Pros, and MacBook Airs even in the most challenging situations, thanks to our technical expertise and powerful tools. Modern Apple computers are equipped with SSDs for improved performance and are powered by either an Apple M-series chip or an Intel processor. Moreover, recent SSDs in Apple’s notebook computers have hardware-based encryption to protect user's private data. However, retrieving the encrypted files can be a complicated process that requires the assistance of experts in Apple laptop data recovery. This is where Wildfire Data Recovery can help.

iMac Apple Desktop Series

iMac Series Model Recovery

Apple iMac Desktop Series:

  • iMac G3 (1998-2003)

  • iMac G4 (2002-2004)

  • iMac G5 (2004-2006)

  • iMac (Intel-based) (2006-2020)

  • iMac (Apple Silicon-based) (2020-Present)

  • iMac (M1, 24-inch, 2021)

  • iMac Pro (2017-2021) - High-performance, iMac model.

  • Mac mini - (M2 or M2 Pro)

  • Mac Studio - (M2 Max or M2 Ultra)

  • iMac 21.5-in. (Intel, 2017)

  • iMac 21.5-in. (Intel, 2019)

  • iMac 27-in. (Intel, 2020)

  • iMac Pro 27-in. (Intel, 2017)

  • Mac mini (Intel, 2018)

  • Mac Studio (M1 Max or M1 Ultra, 2022)

MacBook Air Laptop

Apple MacBook Air Series:

  • MacBook Air (Original) - Released in 2008

  • MacBook Air (Late 2008)

  • MacBook Air (Mid 2009)

  • MacBook Air (Late 2010)

  • MacBook Air (Mid 2011)

  • MacBook Air (Mid 2012)

  • MacBook Air (Mid 2013)

  • MacBook Air (Early 2014)

  • MacBook Air (Early 2015)

  • MacBook Air (2017)

  • MacBook Air (2018)

  • MacBook Air (Retina, 13-inch, 2018)

  • MacBook Air (Retina, 13-inch, 2019)

  • MacBook Air (Retina, 13-inch, 2020)

  • MacBook Air (M1, 2020)

MacBook Air Laptop Recovery

MacBook Pro Laptop Model

MacBook Pro Laptop Recovery

Apple MacBook Pro Series:

  • MacBook Pro (Original)

  • MacBook Pro (Core 2 Duo, 15-inch)

  • MacBook Pro (Core 2 Duo, 17-inch)

  • MacBook Pro (Santa Rosa, Mid/Late 2007)

  • MacBook Pro (Penryn, Early 2008)

  • MacBook Pro (Unibody, Late 2008)

  • MacBook Pro (Mid 2009)

  • MacBook Pro (Mid 2010)

  • MacBook Pro (Early/Late 2011)

  • MacBook Pro (Mid 2012)

  • MacBook Pro (Retina, Mid 2012)

  • MacBook Pro (Retina, Early 2013)

  • MacBook Pro (Retina, Late 2013)

  • MacBook Pro (Retina, Mid 2014)

  • MacBook Pro (Retina, Early 2015)

  • MacBook Pro (Retina, Late 2016)

  • MacBook Pro (Retina, Mid 2017)

  • MacBook Pro (Retina, Mid 2018)

  • MacBook Pro (Retina, 13-inch, 2019

  • MacBook Pro (Retina, 16-inch, 2019)

  • MacBook Pro (13-inch, M1, 2020)

  • MacBook Pro (13-inch) 2020

  • MacBook Pro (16-inch, M1 Max and M1 Pro, 2021

While we can help in many situations, unfortunately, data recovery isn't always possible from all models of APPLE iMac, MacBook or MacBook Pro devices. Please get in touch with our data recovery team if you want to know if your device is supported.

We have a solution and method for data recovery for each one of our Mac computers above.

A NOTE ON MACBOOK DATA RECOVERY AND DATA ENCRYPTION:

"All modern Apple devices, including iPhones and iPads, feature a robust hardware-based encryption layer integrated into the device, ensuring the security of user data."

MacBooks employ a comprehensive range of encryption technologies to fortify data security and privacy. At the core is FileVault, a full-disk encryption system utilizing XTS-AES-128 encryption with a 256-bit key, safeguarding the entire startup disk and its contents, including the operating system and applications. This encryption is facilitated through the Apple File System (APFS), ensuring robust protection of data at rest. Complementing this, Apple integrates a Secure Enclave, particularly on T2 chip-equipped MacBooks, managing encryption keys and bolstering the security of various operations.

 

iCloud data, encompassing photos, documents, and backups, is handled through end-to-end encryption, guaranteeing that only authorized users possess the decryption keys. Additionally, features like Messages, FaceTime, and Keychain implement end-to-end encryption, further solidifying data privacy. Secure Boot and UEFI Secure Boot mechanisms, alongside Gatekeeper and Code Signing, fortify the integrity of the operating system and applications, ensuring a robust defence against unauthorized access and tampering. These layers of encryption collectively establish a formidable defence, assuring users of the highest levels of data protection and system security on their MacBooks.

HOW DOES THIS IMPACT UPON DATA RECOVERY?

The robust encryption measures integrated into iMacs and MacBooks pose significant challenges for data recovery specialists and forensic experts attempting to retrieve data from these devices, especially in scenarios where the user has implemented strong security practices or encountered issues that require data recovery:

FileVault Logo Icon.
  1. Full Disk Encryption (FileVault): FileVault encrypts the entire startup disk, making it extremely difficult to access any data without the correct encryption key or recovery key. Data recovery efforts would essentially require cracking the encryption, which is highly complex and time-consuming.

  2. End-to-End Encryption (iCloud, Messages, FaceTime): The end-to-end encryption used for iCloud data, Messages, and FaceTime means that the data is encrypted on the device itself, and only the user possesses the decryption keys. Without these keys, data recovery specialists cannot decrypt the data stored in these services.

  3. Secure Enclave: The Secure Enclave provides an additional layer of security by handling encryption keys and sensitive operations. Accessing or manipulating this hardware-secured component is exceptionally challenging, even for skilled data recovery specialists.

  4. Advanced Encryption Standards (AES): The use of AES-128 or AES-256 encryption for FileVault and other encryption processes is based on strong encryption algorithms. Breaking these encryption standards without the encryption keys is considered practically infeasible within a reasonable time frame.

  5. Keychain Encryption: Keychain stores sensitive information, but its encryption is designed to be extremely secure. Accessing this encrypted data without the correct user credentials is a formidable challenge.

Wildfire Data Recovery specialists face a daunting task when attempting to recover data from MacBooks due to these strong encryption measures. We help find the necessary encryption keys or decrypt recovery mechanisms.

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APPLE SECURE ENCLAVE

The Secure Enclave is a dedicated secure subsystem in the latest versions of iPhone, iPad, iPod touch, Mac, Apple TV, Apple Watch and HomePod. The Secure Enclave is a dedicated secure subsystem integrated into Apple systems on chip (SoCs). The Secure Enclave is isolated from the main processor to provide an extra layer of security and is designed to keep sensitive user data secure even when the Application Processor kernel becomes compromised. It follows the same design principles as the SoC does — a Boot ROM to establish a hardware root of trust, an AES engine for efficient and secure cryptographic operations and protected memory. Although the Secure Enclave doesn’t include storage, it has a mechanism to store information securely on attached storage separate from the NAND flash storage that’s used by the Application Processor and operating system.

Apple secure enclave diagram.

The Secure Enclave is a hardware feature of most versions of iPhone, iPad, Mac, Apple TV, Apple Watch and HomePod — namely:

  • iPhone 5s or later

  • iPad Air or later

  • MacBook Pro computers with Touch Bar (2016 and 2017) that contain the Apple T1 Chip

  • Intel-based Mac computers that contain the Apple T2 Security Chip

  • Mac computers with Apple silicon

  • Apple TV HD or later

  • Apple Watch Series 1 or later

  • HomePod and HomePod mini

SECURE ENCLAVE PROCESSOR

The Secure Enclave Processor provides the main computing power for the Secure Enclave. To provide the strongest isolation, the Secure Enclave Processor is dedicated solely for Secure Enclave use. This helps prevent side-channel attacks that depend on malicious software sharing the same execution core as the target software under attack.

The Secure Enclave Processor runs an Apple-customised version of the L4 microkernel. It’s designed to operate efficiently at a lower clock speed which helps to protect it against clock and power attacks. The Secure Enclave Processor, starting with the A11 and S4, includes a memory-protected engine and encrypted memory with anti-replay capabilities, secure boot, a dedicated random number generator and its own AES engine.

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"You may only get one shot at recovering your precious data...so choose wisely."

WHAT WE CAN AND CANNOT RECOVER DATA FROM

Our Wildfire Data Recovery, MAC data and file recovery services come with a documented 97% success rate. Unfortunately, this does not mean that we can recover data from any MAC problem. Like all electronic devices with built-in complexity, iMacs have limitations to what can be recovered. This of course depends on the issue and the complexity of the problem. 

We all know that the Apple store can solve a lot of the day-to-day problems we may experience with our Apple desktops and laptops, but do not give up if the Apple store or a local repair shop deems your data unrecoverable! We make it our business to get your data back, no matter what the cause.

Data recovery we can and can’t do for iMac, MacBook and MacBook Pro desktop and laptop Apple computers

While we can help in many situations, unfortunately data recovery isn't always possible from mobile devices.

CAN

  • Software issues

  • Hardware Failure

  • Deleted or Damaged Partitions

  • Non-Responding or Slow Drive

  • Power Surges or Electrical Issues

  • Full Disk Encryption (FileVault) - conditions apply

  • Physical Damage to the Drive

  • Broken connector/charging ports

  • Firmware or Logic Board Issues

  • Severe physical damage

  • Bad Sectors

  • Disk Degradation

  • File System Corruption

  • Damage from Water, Fire, or Extreme Conditions

CAN'T

  • Data completely overwritten

  • Complex encryption algorithm

  • Virus or Malware Damage

  • Deleted or Damaged Partitions

NOTE: The water source can impact data recovery efforts. If the water contains chemicals or other contaminants, it may cause further damage to the device and reduce the chances of successful data recovery. Similarly, saltwater can cause corrosion and damage to the device's internal components, making data recovery more challenging.

IMPLEMENTATION AND DESIGN OF A DISASTER RECOVERY PLAN:

Data recovery services, such as those provided by Wildfire Data Recovery, are crucial for small and medium-sized businesses. Having a data recovery plan should be as critical as proper accountkeeping. Why is having an Apple MAC data recovery services plan crucial for your business, particularly for MacBook Pro and MacBook series machines?

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  • Expertise and Specialized Knowledge: Apple MAC data recovery requires specialized skills, knowledge, and experience. Wildfire Data Recovery has expertise in dealing with complex iMac, MacBook and MacBook Pro failures and the intricacies of data recovery techniques specific to Apple computer systems. We understand the internal workings of Apple machines and their architecture and have access to specialized tools and equipment necessary for successful recovery.

  • Maximize Data Recovery Success: Losing important data can be a daunting experience, especially when dealing with interconnected drives and complex Apple products. Our Wildfire Data Recovery engineers have the necessary expertise and employ advanced techniques to increase the likelihood of a successful data recovery. They can navigate the complexities of RAID systems and handle intricate recovery processes, ensuring the best possible outcome for your lost data.

  • Minimize Downtime and Business Impact: Many of our small business client know that RAID data loss can have severe consequences for their businesses, resulting in significant downtime, operational disruptions, and potential financial losses. Engaging professional data recovery services helps minimize the impact by reducing the time required for data recovery. Swift and efficient recovery can ensure business continuity, minimize productivity losses, and help restore critical operations promptly.

  • Handle Complex Apple RAID Configurations: Apple does not traditionally offer RAID systems as standalone products as some other manufacturers do. However, Apple's macOS operating system does support software RAID configurations that users can set up using Disk Utility. These configurations allow users to combine multiple hard drives into a single logical volume for enhanced performance, redundancy, or a combination of both. 

❗️Given the intricate nature of RAID systems and the potential impact of data loss, professional data recovery services and RAID data recovery plans, play a vital role in successfully recovering critical data, minimizing downtime, and ensuring the integrity and availability of valuable information for businesses.

DATA RECOVERY PRICING

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CALL TODAY FOR A CUSTOM QUOTE

Our prices START at $190, depending on the reason and complexity of the failure. All data recovery pricing is based on complexity. Therefore the more complex the issue, the higher the cost for data recovery and the longer it may take to recover. Our services also have faster Priority, and Emergency Service options which can have a higher cost in order to push your device at "the front of the line" to get faster results. These options are usually taken up by our business and corporate clients. In summary, cost will depend on the type of problem your hard drive presents to us with and how quickly you need the data back. We offer a FREE assessment and quote on all recoveries.

At Wildfire DATA Recovery we never provide an official quote until our engineers have had an opportunity to diagnose your hard drive within our workshop. While we can provide estimations based on our client's descriptions of their hard drive issues, these will most likely change once our engineers evaluate your hard drive.

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CALL TODAY FOR A FREE CUSTOM QUOTE

ANY APPLE DEVICE, ANY MODEL

Like most data storage devices both physical damage and logical errors can occur:

 

  • An example of physical damage on a smartphone is when the flash memory chip or the used controller fails on the internal circuit board caused by a fall (see story above) and now the device can no longer be used. Or the internal memory chips partially break within the device and data can no longer be accessed or saved.

  • Several examples of a logical error would be missing or incorrect file structures or linkages, corrupt files and file formats as well as faulty memory allocations. In short, all logical errors cause files not to be displayed, but still exist on the memory.

An arrangement of different Apple MAC and MacBook products.

APPLE MAC & MacBook DATA RECOVERY

Frequently Asked Questions

  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What are the operating hours and days?
    We are open 6 days a week, from Monday to Saturday. On weekdays, our opening hours range from 09:00am-18:00 (or 6:00pm). On weekends, we open at 10:30am and close at 15:00 (or 3:00pm). However. we understand that our clients lead busy lives so please contact us on 0424053510 to arrange a unique time just for you.
  • What is data recovery and how much does it cost?
    Data recovery is a complex and at times, very time consuming process. It is a combination of many fields from computer science and engineering, IT to electronics, to software engineering, coding, electrical engineering and much much more. Due to this extremely specialized and difficult process, a data recovery engineer is a self taught professional that has a passion for all of the aforementioned fields and it is this passion that leads to their ability to sometimes do what is considered "impossible". Furthermore, the software, hardware and the many tools that go into data recovery are extremely specialized and very costly. Every electronic device and digital storage media contains information, and that information can be made inaccessible due to mechanical or logical failure. The process of accessing, retrieving and restoring that inaccessible data is called data recovery. The data recovery process varies based on the type of media. If the failure is logical (deletion, operating system failure, etc) then specialized software is used to recover the data. If a mechanical failure occurs such as physical damage, water or fire damage, recovery requires a professional staff and certified Cleanroom facilities.
  • How long does it take to get my data back?
    Unfortunately there is no easy answer here. Most of the recoveries we perform are completed within 48 hours. However, sometimes jobs can last 2-4 weeks (especially with servers and large RAID combinations). Your engineer will inform you thoroughly of your wait time.
  • What data recovery packages do you offer?
    Our data recovery plans start from Level 1 (Basic Software Recovery) to Level 5 (Complex Malware, Ransomware, Hardware plus other damage). Complexity dictates which category (or level) your device will be placed in and the final cost that you will incur based on the successful return of your lost data. Different devices also incur different costs. For example, a RAID system (which can contain anywhere from 2-30 hard drives or more) will have a higher data recovery success fee then an individual hard drive at the same complexity level. Our basic data recovery packages are: 1. LEVEL 1 – SIMPLE LOGICAL DATA RECOVERY SERVICES: $299+GST. This level includes all devices with basic logical issues such as deleted data, formatting, accidental deletion due to human error, operating system malfunctions (this includes software glitches or bad updates that affect the function of your operating system), virus and malware issues, file system errors, overwriting of data plus much more. 2. LEVEL 2 – COMPLEX LOGICAL DATA RECOVERY SERVICES: $520+GST. The complexity of data loss can increase based on various factors that go beyond simple logical data loss scenarios. Some of the factors that can contribute to increased complexity in data loss situations include RAID configurations (data loss can become more complex due to the interdependence of multiple drives and potential issues with RAID controllers), file system damage, disk or hardware issues from logical problems (damages sectors, corrupted data which prevents the drive from being read), encrypted data, legal or compliance implications (in certain cases, data loss may involve legal or compliance issues, adding complexity to the recovery process).
  • How does the data recovery process work?
    Wildfire Data Recovery begins each case with a risk-free media evaluation. Our certified and trained Engineers test to see if your device has recoverable data, after which we provide a price quote and estimated turnaround time for the recovery. Based on how complex this recovery is and the level of damage, the time can range from a few days to several weeks. The evaluation we provide here at WDR is no-obligation and we will return your media to you if you decide not to use our services, FREE of charge. We provide free diagnostics with our standard service and stand by our “No data, No recovery fee” guarantee. If you accept the quote, we treat physical media issues with tested and safe technology and utilize a Class 10 ISO 4 Cleanroom. Engineers will make a copy of your drive and treat logical issues to restore files to a working condition. After the recovery is complete, we will send a list of recovered files and will send your data back on FIPS validated portable storage or on transfer media you provide.
  • When can data recovery be performed and what are some examples of the different forms of data recovery?
    Data recovery is possible on almost any device that can hold data. Data recovery is even possible on cloud based operating systems, servers, locked-out iPhones, and Samsung mobile phones plus much more. All data recovery problems can be placed into one of three categories, logical damage, physical damage, or a combination of the two. Devices with logical problems can be restored using software only or logical solutions. Recovery is also possible for a device that has sustained physical damage (such as dropping a mechanical hard drive from a height). In this case, engineers would use our class 10 ISO 4 clean room to replace the faulty parts and recover your data. Wildfire Data Recovery has successfully recovered data from media that has been burned, submerged in water, and physically damaged. Our forensic toolkit and expertise gives us the edge over other data recovery companies and we can perform data rescues determined to be impossible by others.

Get a Quote

Please fill in the below details and click send. Within a few minutes, one of our engineers will contact you and guide you through the process of data recovery. No upfront costs, no obligation, just results. 

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